rummy joy
rummy joy
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This app is available for your device
rummy joy
This app is available for your device
Contact
+91 3518362434
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the rummy joy?
To log in, open the app and enter your registered mobile number. After that, verify the One-Time Password (OTP) sent to your number to secure your login. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To verify, first, check your internet connection for a strong signal. If you don't receive the OTP after clicking "send," wait for the allotted time and then contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, send your updated KYC (Know Your Customer) documents to customer support via email to facilitate account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you can log in and play without any problems. This should fix the issue and allow you to enjoy the app as intended.
Q1: What is the minimum withdrawal amount in the rummy joy?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, excluding any bonus amounts. This means you can only withdraw funds you've earned through actual gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, but the overall time can range from 30 minutes to 3 hours. However, payment processing may experience delays, requiring a wait of up to 24 hours. This delay in payment is an occasional exception to the app's generally efficient operation.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used within the gaming platform and are non-withdrawable. Any winnings from playing games using the bonus amount can be withdrawn. The bonus itself, however, remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry as the money will be added to your wallet account within 24 hours. If it doesn't happen, you can contact their care centre for assistance.
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